Posts tagged: call centre

  1. Q&A with Luke Todd from Gumtree

    We sat down with Luke Todd who’s head of customer operations at Gumtree (http://www.gumtree.com) in the UK, to get a look at where he thinks customer service is heading in the future and the Gumtree approach to leveraging technology to help meet the needs of Gumtree’…
    Read more…