Educate Your Users, Before They Ask

Nickelled shows your visitors how your software works. We make it easy to create guided tours, tooltips, banners and more.

With Nickelled, you could treble support capacity. Or you could reduce onboarding time by weeks. Or you could cut help ticket volumes by 30%. Just like our other customers!

Get started with a fully-featured 14-day free trial today.

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Trusted by the best

A Better Onboarding Experience for New Users

Launch clear, interactive click-through guides when users log in for the first time. Setup is quick and doesn’t need developers.

“We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since! Perfect solution, great product, and brilliant support.”

Jessica Golding, 90Seconds
Jessica Golding, Director of Customer Experience, 90Seconds
Better onboarding with Nickelled

Fewer Questions From Existing Users

‘Pop’ your help content at exactly the right moment. It could be when users log in for the first time, reach a certain page, or take another action inside your product.

“We love the way Nickelled lets us show users around our site. Now, when a customer really needs our personal support, we have the time and the bandwidth to help them”

Luke Todd, Gumtree
Luke Todd, Head of Customer Ops, Gumtree
Fewer questions from customers with Nickelled

Faster Product Adoption For New Feature Launches

Showcase your newest features to the right users, on demand. Follow up with customized messaging, or link out to your help docs.

“When I found Nickelled, all my prayers were answered. Now, instead of explaining how to do easy tasks over and over, on a one-to-one basis, I just refer my employees to an intranet page where I've posted all the guides.”

Kasia K, Ecommerce Specialist (via Capterra)
Faster adoption of new features with Nickelled

Nickelled Features

Digital Adoption Software In Five Minutes Or Less

You want your users to succeed, but you can’t always hold their hand.
Or can you?

Guided Tours

Explain features to your users with immersive on-page help content.

Website Banners

Draw attention to new features or announcements with a sticky page banner.

Onsite Widgets

Tee up a series of help resources and ‘pop’ them on the page.

What's Your Package?

Nickelled works on 99% of cloud-based software

Unlike other software, we’re built for compatibility. We work, when others won't.

Cross-Platform
Works on mobile, desktop and tablet.
Zero Dev Time
No difficult development work, create your first guide in five minutes or less.
Zero Downloads
No software downloads or browser extensions.
Optional Javascript
Javascript is optional but encouraged. If you can't add Javascript, no problem.
World-Class Support
We respond to most queries within one hour.
Easy Billing
Pay via credit card or annual invoice.
Gengo Logo

“Nickelled was the only company that we found where we could create tutorials to our liking without needing to add HTML code to our website.”

Lara Fernandez
Community Manager, Gengo