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Tutorialize wins on simplicity - setting up an account and creating tutorials were enviably simple processes, with very little friction along the way. The design of the site is a little clunky at times, but it's hard to hold that against what's essentially a very rapid guide creation process.
However, Tutorialize's simplicity is something of a double-edged sword. It's not possible, for instance, to edit a guide after it's been created, and more complex firing rules aren't available either. There's no way to add multi-page guides (that we could see) and although analytics are available, they're fairly rudimentary.
Tutorialize's pricing is clear and competitive, with the most expensive package topping out at just $59 per month.
This price band, plus the comparatively limited functionality of the service, suggests that Tutorialize is most suited as an entry-level tool.
We recommend Nickelled for those who are looking for a robust, fully-featured user onboarding solution. While Tutorialize's features and price points will be suited to startups and those on a budget, we feel that they may be unlikely to tick the boxes for established companies where enhanced features, data or support is required.
Finally, Tutorialize's pricing structure, which is based on views rather than guides, makes it hard to recommend for business which serve volume.
|Price||From $14 per month with 4 guides and 4000 views||$199p/m for up to 25 guides (unlimited steps)|
|Free trial||20-days, unlimited trial, no card required||14-days, unlimited trial, no card required|
|Installation|| || |
|Guide styling||Yes - CSS support||Yes - able to change colors and step shapes. No CSS support|
|Formats|| || |
|Multiple language support||No||Yes|
|Guide step limit||Unlimited||Unlimited|
|Guide A/B testing||No||No|
|Self hosted option||No||No|
|Support structure||Form-based||Extensive customer success program|
"The point-and-click interface is simple to use, with keyboard shortcuts, multilingual support, fully custom CSS, custom tip markup, tip positions and spotlighting of tip targets."
"We love the way Nickelled lets us show users around our site. It took us no time to get up and running."
Luke Todd, Head of Customer Operations at Gumtree
Please note: Feature information correct as of October 2016. Nickelled has made every attempt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided "as is" without warranty of any kind. Nickelled does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.