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We found it impossible to review Whatfix in the way we’ve reviewed other solutions such as Iridize, Walkme and Appcues – simply because there’s no obvious way to begin a free trial on their site.
It’s also unclear what prospective customers can expect in terms of Whatfix pricing – although this blog post suggests that pricing starts from approximately $1,200/year, making it roughly comparable with Nickelled’s base pricing.
Because of this, we’re basing the below feature comparison on publicly-available information.
|Price||Unknown, through reportedly from $1200p/y, by custom quotation.||$199p/m for up to 25 guides (unlimited steps)|
|Free trial||Unknown||14-days, unlimited trial|
|Installation|| || |
|Guide styling||Yes - including CSS customization||Yes - able to change colors and step shapes. CSS fully supported.|
|Formats|| || |
|Multiple language support||Yes||Yes|
|Guide step limit||Unlimited||Unlimited|
|Guide A/B testing||No||No|
|Self hosted option||Yes||No|
|Guide analytics||Yes, though only through Google Analytics integration||Yes|
|Support structure||Unknown, online forum available||Extensive customer success program|
Because starting a no-obligation free trial doesn't seem to be offered by Whatfix, we recommend the following list of Whatfix alternatives (all offer free trials).
"A service like Whatfix helps our huge affiliate network gain in-depth understanding about the Flipkart Affiliate Program and manage their accounts more effectively."
"We love the way Nickelled lets us show users around our site. It took us no time to get up and running."
Luke Todd, Head of Customer Operations at Gumtree
Please note: Feature information correct as of October 2016. Nickelled has made every attempt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided "as is" without warranty of any kind. Nickelled does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.