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Best Whatfix Alternative Option: Nickelled

Nickelled As A Whatfix Alternative

Our honest review of Whatfix

We found it impossible to review Whatfix in the way we’ve reviewed other solutions such as Iridize, Walkme and Appcues – simply because there’s no obvious way to begin a free trial on their site.

It’s also unclear what prospective customers can expect in terms of Whatfix pricing – although this blog post suggests that pricing starts from approximately $1,200/year, making it roughly comparable with Nickelled’s base pricing.

Because of this, we’re basing the below feature comparison on publicly-available information.

Whatfix Nickelled
Indicative pricing $$ $$
Price Unknown, through reportedly from $1200p/y, by custom quotation. $199p/m for up to 25 guides (unlimited steps)
Free trial Unknown 14-days, unlimited trial
  • Requires Chrome or Firefox Plugin for guide creation
  • Requires Javascript snippet installation for viewing
  • No software required for guide creation (Chrome plugin optional)
  • No installation required for viewing
Guide styling Yes - including CSS customization Yes - able to change colors and step shapes. CSS fully supported.
  • On-page guide, requiring Javascript snippet
  • With in-app activation options including in-app widget, self-help guides (embedded HTML)
  • External guide (no Javascript snippet required)
  • With in-app activation options including Mission Dock, embedded iFrame and easy-to-use links
Multiple language support Yes Yes
Multi-page support Yes Yes
Guide step limit Unlimited Unlimited
Guide A/B testing No No
Self hosted option Yes No
Guide analytics Yes, though only through Google Analytics integration Yes
Guide goals No No
Support structure Unknown, online forum available Extensive customer success program

Four Whatfix Alternatives To Consider

Because starting a no-obligation free trial doesn't seem to be offered by Whatfix, we recommend the following list of Whatfix alternatives (all offer free trials).

They say about Whatfix:

"A service like Whatfix helps our huge affiliate network gain in-depth understanding about the Flipkart Affiliate Program and manage their accounts more effectively."

They say about Nickelled:

"We love the way Nickelled lets us show users around our site. It took us no time to get up and running."
Luke Todd, Head of Customer Operations at Gumtree

Please note: Feature information correct as of October 2016. Nickelled has made every attempt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided "as is" without warranty of any kind. Nickelled does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.

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