The inbox is a key battleground for SaaS companies – a touch point you just can’t ignore.
**7 out of 10 customers check their inbox MORE than once a day.**
It’s a great opportunity to grab your users’ attentions shifting them from inactive user to customer advocate.
But… the average **business user receives 91 emails every day** (including emails directly from your competitors) so your emails need to be the best – not just another ‘attention seeking product’.
It's time to learn how to write onboarding emails that users can’t ignore and persuade them to get hands on with your web apps.
We’ve written this book specifically with customer success teams in mind. But anyone responsible for onboarding SaaS customers will become an expert: designers, developers, marketers, customer support agents, product managers.