No more confusion for your customers. No more frustration for your support reps. Nickelled makes software user training a breeze.
Our drag-and-drop walkthrough creator lets you create interactive step-by-step guides for your users. It's the fastest, easiest way to create simple or advanced software demos.
Want proof? Start a trial and you'll be set up in 5 minutes or less.
Trusted by the best
Automatically run immersive, interactive walkthroughs when new users sign up or log in for the first time. If you don't want to autoplay, use an unobtrusive widget to show a selection of walkthroughs.
“We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since! Perfect solution, great product, and brilliant support.”
Push a walkthrough to your users when they land on a page or encounter a feature they've never used before. Pass us user attributes, and we'll make sure that only the right users see your walkthroughs.
“We love the way Nickelled lets us show users around our site. Now, when a customer really needs our personal support, we have the time and the bandwidth to help them”
Use a range of trigger options to show links to your walkthroughs anywhere, without complex coding.
“When I found Nickelled, all my prayers were answered. Now, instead of explaining how to do easy tasks over and over, on a one-to-one basis, I just refer my employees to an intranet page where I've posted all the guides.”
We've been building the best website walkthroughs since 2014.
Works on mobile, desktop and tablet.
No difficult development work, create your first guide in five minutes or less.
No software downloads or browser extensions.
With unlimited users, anybody can author or edit a Nickelled website walkthrough.
We respond to most queries within one hour.
Unlike most on the market, we bill per walkthrough - not per user that accesses it.
Pay via credit card or annual invoice.
Website walk-through tools can significantly help to cut user churn, sometimes up to 80% or more.
A walk-through is a fantastic way to share your app with new users. It gives you a chance to highlight the best features, and make sure that nobody misses important aspects of the product's functionality or capabilities.
Website walk-throughs offer a huge advantage of a traditional training methods such as videos. Because the user typically complete the process at the same time as viewing the walk-through, retention is much higher, making them a hugely powerful training tool.
In our experience, walk-throughs are most typically used to showcase a full process flow, for example, how to create an opportunity in salesforce, or how to add a friend in Facebook. This makes them slightly different from product stores, which are commonly used to give a general overview of a web app interface.
Website walk-throughs need to be clear, concise, engaging and targeted - there is no point in showing a website walk-through to somebody who doesn’t need to see it at that point. For this reason, and our reviews below, we have made sure only to include software packages that allow for full targeting of users.
Although the majority of our customers use website walk-throughs for new users, there are many different use cases where a website walk-through could be an appropriate solution.
For example you might consider using a walk-through when:
At the most basic level, a walkthrough tool should be able to:
A website walkthrough tool is a simple as a piece of software that you install on your website. Once installed, it will allow you to quickly and easily create a walkthrough for your application. This is done by simply clicking and dragging the various screens that you would like to include. You can then add text, or scripts, to explain the purpose of each button.
Once your walkthrough is created, you can then embed it on your website. This is typically done by adding a small piece of code to the footer of your site. Once this is done, the walkthrough will automatically appear when a user lands on your site.
A walkthrough will typically appear as a layer that sits over your web page, but some walkthrough tools will allow you to integrate it directly into the page.
We're specialists in helping you to educate your users, before they ask.
Nickelled's website walkthrough tool is 100% codeless, allowing you to create a virtual walkthrough of your website or app in seconds.
4K+Companies improving onboarding with Nickelled.
5K+Users signed up to Nickelled.
29K+Website walkthroughs created using Nickelled.
150K+Web pages captured with Nickelled.