No long-term contracts, no user limits, and a full 14-day free trial.
Do I need to install anything?
Nope! You can build a guide right now, with no software installation.
Do Nickelled walkthroughs run on my website?
Yes, they run over your website – they appear on the page and can be launched directly from your site. However, users will not be able to enter text in boxes and will be directed back to your site to complete any actions.
Can a user fill out forms?
No, this is not possible. You will need a custom integration to make this work - please contact us for further information.
What’s the Mission Dock?
The Mission Dock is an in-app launcher displayed to users on your site. It's one of several launcher options offered by Nickelled.
What’s counted as a walkthrough?
A walkthrough is a discrete process with a single access URL. It can have as many steps and pages as you require.
What support do you offer?
We offer global support from centers in Europe, America and Asia.
Do you support native apps?
No. We support web applications only.
What happens if I go over my limit?
You'll get a gentle nudge from our Customer Success team to upgrade your account :)
Can I use multiple languages?
Yes, Nickelled supports 16 languages out of the box and more are available on request.
Do your guides support mobile/tablet?
Yes, Nickelled guides are fully responsive.
What tracking do you include?
Nickelled automatically tracks view counts, completion rates and satisfaction rates (measured via an optional post-guide survey) for all guides. Further tracking metrics are available on request.
What integrations do you support?
We offer full integration with Google Analytics, Google Tag Manager and Zendesk, with more partnerships in the works.