You're spending bucket loads of cash on customer acquisition. People are finding your website. Heck, they're even signing up to use your services but wait… they aren't staying around?
They aren't even using your service?
Wow, all that wasted time, effort and energy.
Your customers are distracted. They're confused. They need a hug and someone to handhold them. Nickelled's guides are here to help.
Analytics that alert you to blind spots in your support center and questions you should be asking: