Need to teach users without a classroom? Answer questions before they’re asked? Provide support documentation that won’t let you down? Keep ‘em coming back for more, week after week?
Create guides that are easy, intuitive and affordable, without spending weeks on implementation.
Start Your Free Trial Prefer a demo? Click here.Nickelled Codeless Walkthroughs
Virtually indestructible walkthroughs with a range of launch options that require zero coding! Create a guide in minutes and send it to your users today.
Video, GIF and text help documentation that changes as your website does. Know when your support docs are out of date, before your customers notice.
100% Code-free
Other tools promise “no code,” before sending you a bunch of Javascript to install. Not us; we’re 100% code-free! No need to wait on your busy IT team to create and test your guides. Forget about battling third-party software that you don’t control. Create your guides and share them in minutes with your end users.
Best-in-class compatibility
We’ve designed Nickelled to work with sites of all shapes and sizes. Whether you’re deploying a tour on Salesforce or monitoring the help documentation of your password-protected app, you can rest assured our tools will be able to support you.
Round-the-world support
Our support team is available throughout the day, in any timezone. So you’ll have experts on-hand no matter what time you’re tackling your customer issues.
Streamline SaaS Onboarding
Walkthroughs let you onboard new users in a pain-free way. Show visitors the most important parts of your app on day one, and watch as retention and lifetime revenue soar.
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Improve Helpdesk Support
Answer your most frequent questions before they’re even asked and ensure you’re always offering a world-class customer experience. Keep your helpdesk docs up to date using Evergreen Docs, and embed Nickelled walkthroughs to give them a life-like experience with zero code.
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Create Winning Employee Training
Ditch those PDF files and cheesy videos, and take the hassle out of staff training by switching to Nickelled walkthroughs. Prepare tutorials once, and deliver them to new members of staff with a single click.
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Build Sales Demos That Convert
Show prospects the inside of your software tool without them signing up. Nickelled walkthroughs can be played by anybody with a web-browser, making them the ideal follow up to a sales pitch or replacement for a sales call.
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Work With Us On Enterprise Guidance
Make your multi-million dollar software deployment an immediate success using change management by Nickelled. Build process-led curriculums and deliver them to the right teams at the right time, without any additional integration work. Contact Us.
Pros: 1. Great customer service, 2. Ease of deployment, 3. Ease of setup. In all, it's a great product to get users onboarded. We had some technical issues early on, but the way customer support handled the issues was timely and professional.
We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since! Perfect solution, great product, and brilliant support.
It was easy to setup the Nickelled walkthroughs and the pricing was extremely low, especially compared to some immediate competitors. The processes that we wanted and needed to explain to new website visitors were pretty basic and Nickelled was the right solution for us. It was quick and easy to setup and customer service was great when I ran into small hiccups.
One of the best products I have used in my entire career! All of our guides and tutorial up to this point have been static PDF documents with Screen shots and text to explain what to do. With these guides we can get a crystal clear snapshot of every web page making the guides visually appealing to go through.
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