For All Sizes of Business

Nickelled Pricing

Pick the package which works best for you.

We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since! Perfect solution, great product, and brilliant support.

- Jessica Golding

Director of Customer Experience, 90Seconds

Monthly billingAnnual billing (Save over 15%!)

Nickelled User Onboarding

$249 /mo$2988 paid annually

Discounted annual pricing available. Includes 14-day free trial.

Try Nickelled User Onboarding
Features
FeatureIncluded
Monthly Active UsersUp to 2,500
Number of GuidesUnlimited
Easy page embeddingYes
HotspotsYes
Help AssistantYes
Interactive Features
FeatureIncluded
Launch on page or from URLYes
User SegmentationYes
Embed video or audio in guidesYes
SSO SupportNo
Support
FeatureIncluded
Email SupportYes
Live Phone/Chat SupportNo
Service Level AgreementStandard
Professional Services Support AvailableNo

Nickelled User Onboarding Premium

Contact Us

Please contact us for further information on Nickelled User Onboarding Premium.

Request Demo
Features
FeatureIncluded
Monthly Active UsersUnlimited
Number of GuidesUnlimited
Easy page embeddingYes
HotspotsYes
Help AssistantYes
Interactive Features
FeatureIncluded
Launch on page or from URLYes
User SegmentationYes
Embed video or audio in guidesYes
SSO SupportYes
Support
FeatureIncluded
Email SupportYes
Live Phone/Chat SupportYes
Service Level AgreementEnhanced
Professional Services Support AvailableYes

Join thousands of customers who have used Nickelled to
reduce help desk volume, cut onboarding time and improve customer support.


Do you offer discounts?

Yes. When you pay for a year upfront, we discount your subscription by 10%. We've got discounts for non-profits and startups too.

Do I pay extra for each team member?

No. We don't charge for users - you can invite everybody on your team to use Nickelled, at no extra cost.

Do you charge for monthly active users viewing my guides?

No. You can show your guides to as many people as you want.

What if we need a longer trial?

We offer a 30-day money-back guarantee at the end of our 14-day free trial. That gives you 44 risk-free days to try Nickelled, which we find is enough for most users.

Can we cancel at any time?

Yes! There's no minimum contract for Nickelled — if you're on a monthly subscription, you can cancel at any time without penalty or hassle and we'll stop billing you at the end of the month. For annual subscriptions, you can cancel at any time and we won't bill you again when your subscription expires.

What support do you offer?

We offer global support from centers in Europe, America and Asia.

Do your guides support mobile/tablet?

Yes, Nickelled guides are fully responsive.

Do you support native apps?

No. We support web applications only.

Can I use multiple languages?

Yes, Nickelled supports 16 languages out of the box and more are available on request.

Can I embed my CSS styling?

Yes.

Can I embed my custom javascript?

Yes.

What integrations do you support?

We offer full integration with Google Analytics, Google Tag Manager and Zendesk, with more partnerships in the works.

What if I have more questions? We'd be happy to answer them.