Our Cut & Paste Release Note Template for SaaS (And How We Use It)

Here at Nickelled, we’ve written our fair share of product updates for our users – we’ve been in business since 2014, and we ship new product features (small and large!) weekly, if not daily – so we’ve come to rely on a release note template to help us communicate the latest and greatest enhancements. There’s …

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Five Ways SaaS Companies Can Use Nickelled Launchers to Improve Activation and Reduce Churn

Since we introduced Nickelled Launchers earlier this year, we’ve seen our clients use them in ever-more creative ways, including a few which have surprised us. The easy, no-code approach we’ve taken with Launchers means that running quick experiments to improve activation is a cinch – and so in this article, we wanted to take a …

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Nickelled launches Salesforce In-App Guidance Alternative

This month, we launched new guided tours which are fully compatible with Salesforce, bringing Nickelled’s simple, easy-to-use guided tours into the world’s most popular CRM software for the first time.  Ever since the Winter 20 release of Salesforce Lightning, we’ve fielded a lot of questions from clients and potential clients who’ve been looking for Salesforce …

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3, 2, 1… A Very Special Launch

Getting instructions into the hands of your users at the right time is one of the trickiest parts of a successful training deployment. Whether it’s well-timed emails, brown-bag lunch sessions or classroom training sessions delivered every Thursday, picking a training environment that works has kept many a training lead up at night. But what if …

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Customer Testimonials for SaaS: The Nickelled Guide

Successful SaaS businesses know that the most effective marketing does not come from a sales representative, but from customers that are pleased and satisfied with a product, in the form of customer testimonials. According to research by Broadly, posting positive reviews can lead to customers spending 31% more.  Testimonials are powerful because they are viewed …

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What’s so good about self-paced learning?

Our guide to what self-paced learning involves, and what makes it different from instructor-led courses, the best ways of becoming an active, self-directed learner and why self-paced learning benefits all involved.

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