The Nickelled Blog

Looking for new digital tools for your SaaS and wondering if InVision is the right software for you? Keep reading for our analysis of InVision’s cost and pricing strategy, its benefits, and whether an alternative software, like Nickelled, would be better for coming up with specialist UX like onboarding flows. What Exactly Is InVision? InVision …

Pendo is one of the big beasts of the SaaS onboarding space – the company has raised $209m as of 2021, making it a unicorn and one of the most talked-about companies in the industry. Whatfix is slightly different in a few ways. We’d advise that when trying to decide on Pendo vs Whatfix, you …

Are you wondering how to boost your product adoption rate and scale your SaaS business? Developing new features and functionalities is only part of the work. What comes next can make or break the adoption rate – improving your product goes hand in hand with feature announcement and user onboarding.  This week, we’ll explore the …

Planning a product launch and wondering where to start? As a SaaS company ourselves, we know all about the pressures and challenges of releasing new products. As we continue to release new versions of our product, we’ve found the key to success is comprehensive launch planning, also known as your “go-to-market strategy”. So, in this …

We’re often asked about what separates Nickelled from other popular services on the market – why should somebody choose Nickelled vs UserGuiding vs Appcues? Realistically, many onboarding services fulfill different roles for different needs. Large and popular onboarding services such as WalkMe are complex tools pitched at specialized clients. Nickelled is focused on simplicity and …

No matter what your business is, the key to success is actively listening to the people who use your product. Getting honest user feedback is the best way to see how well your product meets their needs. That’s why at Nickelled we include customer satisfaction surveys at the end of each of our onboarding guides! …

People often ask us what the differences are between Nickelled and WalkMe vs Whatfix. We normally speak to people when they’re struggling to drive adoption of software or are launching a new product and need to make sure people understand it. As WalkMe is one of the biggest names in the digital adoption space, it’s …

New product releases are a fact of life in SaaS companies. As a SaaS company ourselves, we know the pain – we’re constantly developing new features and making improvements, whether big or small, to help improve our user experience and our product-market fit.  Getting SaaS product releases right is essential for driving adoption, something we …

Effective onboarding is the key to ensuring your users understand how to use your product and see the value in it, driving retention and product adoption. At Nickelled, we know that one way to design great interactive user manuals is by using UI patterns that are proven to work.  With that said, in this article, …

Need to design your first ever onboarding flow? How about one of these? 1. An Onboarding Flow Triggered By User Actions Trigger onboarding based on user actions. Product walkthroughs, tooltips, and other help content pop up when users visit certain pages or take certain actions. Function-focused onboarding flows, like this example from Nickelled, ensure the …

Here at Nickelled, we’re big believers in the benefits of effectively onboarding your new and existing users. Product tours show users how to use your SaaS and lead them to that all-important ‘wow’ moment. And to build successful walkthroughs, you’ll need a great software package. SO, in this article, we’ll look at: Why you need …

One of the key factors in analyzing how great your product is is asking for honest feedback from your users. They’re the people who know its strengths and weaknesses first-hand. This is why, at Nickelled, we offer an in-app optional feedback survey feature for users to fill in at the end of their onboarding tours. …